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Dude CRM helps service driven industries drive lasting customer relationships

Your customers' expectations are on the rise. Dude CRM helps service based businesses provide the best experience to their customers to keep them coming back. Schedule and dispatch jobs on time, and win your customers' loyalty the smart way.

How is the services industry different?

For service businesses, the speed of service and customer happiness are paramount to building a positive customer relationship. It differs from traditional businesses in the way that your services are recurring in nature rather than a one time purchase. Your customers want personalized service, contact-on-demand, quick solutions, and direct communication with their field agents.

What are the key functionalities service industries should look for in a CRM?
  • Integrated document management
  • Single system omnichannel communication
  • Vendor and contractor management
  • Sales order and purchasing order generation
  • Billing and payments
  • Marketing automation to generate leads
  • Campaign management 

Why Choose Dude CRM for Retail?

Efficiently Manage Servicing & Repairs
Assign jobs, schedule appointments, and track repairs with ease, ensuring a smooth experience for both staff and customers.
Efficient Inventory Management
Monitor stock levels, manage parts, and automate reordering to keep your workshop running efficiently and cost-effectively.
Efficiently Manage Servicing & Repairs
Assign jobs, schedule appointments, and track repairs with ease, ensuring a smooth experience for both staff and customers.
Efficient Inventory Management
Monitor stock levels, manage parts, and automate reordering to keep your workshop running efficiently and cost-effectively.

Some Of The Leading Real Estate Businesses That Trust Dudecrm

Trusted Companies

Top-rated features for service based industries

Capture leads from various sources such as social media, offline events, business cards, and online campaigns, then track their journey until they convert into opportunities. With DudeCRM’s intelligent lead scoring, prioritize high-potential prospects and focus your efforts where they matter most. Automate follow-ups with personalized email responses to nurture leads and boost engagement seamlessly.

Campaign
Assign and track jobs
Capture leads from various sources such as social media, offline events, business cards, and online campaigns, then track their journey until they convert into opportunities. With DudeCRM’s intelligent lead scoring, prioritize high-potential prospects and focus your efforts where they matter most. Automate follow-ups with personalized email responses to nurture leads and boost engagement seamlessly.
Bulk Email
Schedule appointments on time
Automatically distribute leads to sales reps using intelligent workflows based on territory, industry, deal value, or a round-robin system. The moment a lead enters your CRM pipeline, instantly notify the assigned rep, create follow-up tasks, and set reminders to ensure timely engagement. Streamline your sales cycle by automating follow-up emails, CRM field updates, and real-time notifications—empowering your team to focus on closing more deals efficiently. demographic filters to send targeted invitations, ensuring your event reaches the most relevant attendees.
Campaign
Maintain service catalogs
Enhance team collaboration with Feeds, a real-time timeline for discussing deals, brainstorming ideas, and making announcements. Seamlessly integrate your chat tools with DudeCRM to access records, reports, and analytics on demand. Automate lead approvals, event reminders, and notifications to keep your team aligned and responsive.

Integrate Zoho CRM with Zoho FSM to streamline field operations

Campaign
Manage work orders
Capture leads from various sources such as social media, offline events, business cards, and online campaigns, then track their journey until they convert into opportunities. With DudeCRM’s intelligent lead scoring, prioritize high-potential prospects and focus your efforts where they matter most. Automate follow-ups with personalized email responses to nurture leads and boost engagement seamlessly.
Bulk Email
Set up maintenance plans
Automatically distribute leads to sales reps using intelligent workflows based on territory, industry, deal value, or a round-robin system. The moment a lead enters your CRM pipeline, instantly notify the assigned rep, create follow-up tasks, and set reminders to ensure timely engagement. Streamline your sales cycle by automating follow-up emails, CRM field updates, and real-time notifications—empowering your team to focus on closing more deals efficiently.
Campaign
Mobilize field agents
Enhance team collaboration with Feeds, a real-time timeline for discussing deals, brainstorming ideas, and making announcements. Seamlessly integrate your chat tools with DudeCRM to access records, reports, and analytics on demand. Automate lead approvals, event reminders, and notifications to keep your team aligned and responsive.
Bulk Email
Handle diverse teams
DudeCRM provides centralized access to essential documents, including property details, service reports, and transaction records. No more searching through countless files—quickly send the latest property documents to your leads with ease. The intelligent document library automatically associates relevant files with the right lead or deal. Plus, maintain multiple versions of your sales collateral in the Documents Tab, ensuring you always access the most up-to-date draft whenever you log in.

Maintain customer and client records in one place

Campaign
Document management
DudeCRM streamlines your sales cycle by allowing your team to create, manage, and store quotes, invoices, price books, and bills—all in one place. Simplify post-sales operations with robust inventory management features and effortlessly share customized quotes and invoices with prospects using tailored email and invoice templates.
Bulk Email
All your finances in one place
Gain deep insights into your sales performance with 40+ prebuilt reports. Track every stage of your sales pipeline—from campaign spending to deal closures. DudeCRM’s advanced analytics help you monitor agent activity, identify neglected deals, and adjust compensations. Set up revenue forecasts based on territories, measure KPIs with target meters, and stay ahead of lease expirations.

Unify customer interactions

Campaign
Effortless Integrations for a Unified Workflow
Manage your entire sales process from a single, unified DudeCRM interface. With our seamless Zillow integration, gain instant access to property details, availability, home values, comparable listings, and estimates—all within your CRM. Plus, enhance communication with DudeCRM PhoneBridge, supporting over 50 telephony providers like RingCentral, Vonage, and Amazon Connect. Enjoy features like click-to-call, automated call recording, call logging, and in-depth call analytics to optimize your sale

Simplify billing and payments with
Zoho Invoice

Bulk Email
All your finances in one place
Gain deep insights into your sales performance with 40+ prebuilt reports. Track every stage of your sales pipeline—from campaign spending to deal closures. DudeCRM’s advanced analytics help you monitor agent activity, identify neglected deals, and adjust compensations. Set up revenue forecasts based on territories, measure KPIs with target meters, and stay ahead of lease expirations.

Provide contextual subscription offers with Zoho Subscriptions

Campaign
Effortless Integrations for a Unified Workflow
Manage your entire sales process from a single, unified DudeCRM interface. With our seamless Zillow integration, gain instant access to property details, availability, home values, comparable listings, and estimates—all within your CRM. Plus, enhance communication with DudeCRM PhoneBridge, supporting over 50 telephony providers like RingCentral, Vonage, and Amazon Connect. Enjoy features like click-to-call, automated call recording, call logging, and in-depth call analytics to optimize your sale

Personalize every way of your engagement

Campaign
Segment customers
Capture leads from various sources such as social media, offline events, business cards, and online campaigns, then track their journey until they convert into opportunities. With DudeCRM’s intelligent lead scoring, prioritize high-potential prospects and focus your efforts where they matter most. Automate follow-ups with personalized email responses to nurture leads and boost engagement seamlessly.
Bulk Email
ROI from AdWords campaigns
Automatically distribute leads to sales reps using intelligent workflows based on territory, industry, deal value, or a round-robin system. The moment a lead enters your CRM pipeline, instantly notify the assigned rep, create follow-up tasks, and set reminders to ensure timely engagement. Streamline your sales cycle by automating follow-up emails, CRM field updates, and real-time notifications—empowering your team to focus on closing more deals efficiently.
Campaign
Personalize prospect engagement
Enhance team collaboration with Feeds, a real-time timeline for discussing deals, brainstorming ideas, and making announcements. Seamlessly integrate your chat tools with DudeCRM to access records, reports, and analytics on demand. Automate lead approvals, event reminders, and notifications to keep your team aligned and responsive.

Bring telephony toyour CRM

Campaign
50+ telephony providers
Capture leads from various sources such as social media, offline events, business cards, and online campaigns, then track their journey until they convert into opportunities. With DudeCRM’s intelligent lead scoring, prioritize high-potential prospects and focus your efforts where they matter most. Automate follow-ups with personalized email responses to nurture leads and boost engagement seamlessly.
Bulk Email
Greet customers by name
Automatically distribute leads to sales reps using intelligent workflows based on territory, industry, deal value, or a round-robin system. The moment a lead enters your CRM pipeline, instantly notify the assigned rep, create follow-up tasks, and set reminders to ensure timely engagement. Streamline your sales cycle by automating follow-up emails, CRM field updates, and real-time notifications—empowering your team to focus on closing more deals efficiently.
Campaign
Log calls automatically
Enhance team collaboration with Feeds, a real-time timeline for discussing deals, brainstorming ideas, and making announcements. Seamlessly integrate your chat tools with DudeCRM to access records, reports, and analytics on demand. Automate lead approvals, event reminders, and notifications to keep your team aligned and responsive.

Integrate With The Apps You Use Everyday

Seamlessly integrate with more than 300 popular business apps and let your CRM talk the same
business language as yours.

Gmail
Work with 30+ popular integrations. Add new tools as your business grows.

Join Thousands of Happy Customers!

User
Mikhail Anfimau
Senior Solution Architect, Leo Burnett

We’ve tried multiple CRM solutions, but DudeCRM stands out in every way! The intuitive interface makes customer management seamless, and the automation features save us hours of manual work. The real-time analytics and reporting tools provide invaluable insights, helping us make data-driven decisions.

Leo Burnett
Lixar
Alta
Tieto
BioAffinity
Peekaboo

FAQ

Dude CRM is a customer relationship management platform designed for service-driven businesses to manage leads, clients, and operations efficiently.

Dude CRM offers integrations with 200+ popular business apps, allowing seamless data flow and automation across your favorite tools.

Yes, you can automate emails, SMS, reminders, and follow-ups to keep your clients engaged and informed.

Absolutely! Dude CRM is fully responsive and offers mobile apps for both iOS and Android.

Simply sign up for a free trial or request a demo to see how Dude CRM can transform your business.

Try DudeCRM for free.
No credit card required, no software to install.

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